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AIMS
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Privacy Policy
Effective 1/1/2025

Action Independence Motivation Support (AIMS) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website (Website), and your rights regarding that information.

Information We Collect
We may collect information about you in various ways, including:
  • Personal Information: We may collect personal information that you voluntarily provide when you create an account, fill out a form, subscribe to our services, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.
  • Automatically Collected Information: When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. We may use cookies and similar tracking technologies to collect this information.
Collection and Use of SMS Data
When you communicate with AIMS via SMS, we may collect:
  • Your phone number
  • Message content
 
This information is used solely to respond to inquiries and provide support and services. We will not use your data for any other purposes without your consent.

Protection of SMS Data
We implement industry-standard security measures to protect your SMS data from unauthorized access or disclosure.

Disclosure of SMS Data
We do not disclose your SMS data to third parties except as required by law or to protect the rights and safety of our organization or users.

Your Rights
You may request access to, correction, or deletion of your SMS data, except where retention is required by law. For assistance, contact us at 510-903-7193.

Data Retention
We retain SMS data for a minimum of 6 years based on operational and legal requirements.

Policy Updates
We reserve the right to update this SMS Privacy Policy at any time. Changes take effect upon posting to our website. We encourage you to review it regularly.

Contact Information
For questions or concerns, please contact us at [email protected] or call us at 510-903-7193

How We Use Your Information
We may use the information we collect for various purposes, including:
  • To provide, maintain, and improve our services.
  • To process your transactions and manage your account.
  • To communicate with you, including sending you updates and marketing materials.
  • To comply with legal obligations and protect our rights.

Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party vendors who
perform services on our behalf.
For Legal Reasons: We may disclose your information if required to do so by law or in
response to valid requests by public authorities.
We do not share your SMS consent* or phone number with any third party.

Your Rights
Depending on your location, you may have the following rights concerning your
personal information:
  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Correct: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information (if applicable) or to limit the use of your personal data.

Security of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact
us:
  • Email: [email protected]
  • 510-903-7193
  • 1271 Washington Ave.
    PMB 785
    San Leandro, CA 94577-3646

​By using our website, you consent to the terms of this Privacy Policy.

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